Welcome to the Resident Portal!
Paying Rent
You can pay rent (1) online (2) at specified on-site locations (3) by mail.
1. Pay Rent Online
Please have your Property Name and Credit/Debit Card ready.
2. Pay Rent On-Site
You can bring payment to the on-site locations listed below. NWNH accepts money order and personal checks. Checks must be made out to your Property Name. Check with your Property Manager if you have any questions.
On-Site Office Locations:
• Main Office, NeighborWorks New Horizons, 235 Grand Ave, New Haven CT 06513
• Winter Grove, 491 Darling St, Southington CT
• Spruce Meadows, 100 South Broad St, Stonington CT
Rent Deposit Drop-off Boxes:
• New Way Horizons, 730 George St, New Haven CT
• St. Paul’s Commons, 412 Summerfield and 1525 Noble Ave, Bridgeport CT
3. Pay Rent By Mail
Send personal check or money order to the address below. Do not send cash. Checks must be made out to your Property Name. Check with your property manager if you have any questions.
NeighborWorks New Horizons
c/o Property Management
235 Grand Ave
New Haven, CT 06513
Request a Work Order
Have a maintenance request? Submit a work order and our maintenance department will be in touch with you. Report all work orders by calling 1-866-623-0416, available 24/7.
Report a Complaint
Did we miss something? Report a complaint to Jenny Bermeo by calling 203-562-4514 x 140 or emailing jenny@nwnh.net.
Suggestion Box
Know how we can improve? Tell us by calling Yves Galliote at 203-562-4514 x127 or emailing yves@nwnh.net.
Property Managers
TERRI PTAK-SALCEDO
Director of Property Management
terri@nwnh.net, 203-562-4514 x 143
New Way Horizons, New Haven
Hubbard Woods, Guilford
Branford Interfaith, Branford
Canterbury Gardens, New Haven
Highwood Apartments, Hamden
Richard St Apartments, New Haven
Fair Haven Scattered Site, New Haven
Winter Grove, Southington CT
Willow Street Mutual Housing, Waterbury
Union School, West Haven
Ferry Street, Fair Haven/New Haven
St. Paul’s Commons, Bridgeport
Liberty Pointe, Milford
Richard St Apartments, Fair Haven/New Haven
Hill Developments, New Haven
WENDY AU
wendy@nwnh.net, 203-562-4514 x114
Liberty Place, Clinton
FELICIA MELVIN
felicia@nwnh.net, 203-999-7511
Waterbury
ANNE PELLETIER
anne@nwnh.net, 203-444-5825
Spruce Meadows, Stonington
Resident Services Coordinators
ELLA MAUHS
ella@nwnh.net, 860-276-0555
Winter Grove, Southington CT
IVETTE HERNANDEZ
ivette@nwnh.net, 203-562-4514 x139
Elias Howe, Bridgeport, CT
St. Paul’s Commons, Bridgeport, CT
MARILYS LUGO
marilys@nwnh.net, 203-562-4514 x133
New Haven Sites
NeighborWorks Week Gallery
On-Site Office Hours
CANTERBURY GARDENS
537, 545 Sherman Parkway, New Haven CT; M, F 9-2
GEORGE STREET
730 George Street, New Haven, CT; M-F, 9am-2pm
HILL APARTMENTS
210 Davenport Ave., 520-524 Howard Ave.,
139-174 Rosette, 198-208 Putnam, 4-34 Hurlburt St.,
New Haven, CT; M-F, 9am-2pm
ROSENTHAL GARDENS / KIRKHAM
63 Kirkham St, Branford CT; Tues. 9-2
SPRUCE MEADOWS
100-102 So. Broad St., Pawcatuck, CT; M-F 9am-2pm
ST. PAUL’S COMMONS
Noble Ave. & 412 Summerfield Ave., Bridgeport, CT; M-F, 9am-3pm
WATERBURY
203 Willow Street Waterbury CT; M, Th, F 9-5; W 11-7
WINTER GROVE
491 Darlington St., Southington, CT; M-F, 9am-2pm