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Welcome to the Resident Portal!

Information regarding your property manager, paying rent online, reporting a work order, and more can be found below. As a NeighborWorks New Horizons resident, you are also eligible for free resident services and programs, including homeownership counseling, financial literacy, community events, resident leadership opportunity, rent rebate programs, and youth programs.

Paying Rent

You can pay rent (1) online (2) at specified on-site locations (3) by mail.

1. Pay Rent Online

Please have your Property Name and bank account information ready

2. Pay Rent On-Site

You can bring payment to the on-site locations listed below. NWNH accepts money order and personal checks. Checks must be made out to your Property Name. Check with your Property Manager if you have any questions.

On-Site Office Locations:
• Main Office, NeighborWorks New Horizons, 235 Grand Ave, New Haven CT 06513
• Winter Grove, 491 Darling St, Southington CT
• Spruce Meadows, 100 South Broad St, Stonington CT

Rent Deposit Drop-off Boxes:
• New Way Horizons, 730 George St, New Haven CT
• St. Paul’s Commons, 412 Summerfield and 1525 Noble Ave, Bridgeport CT

3. Pay Rent By Mail

Send personal check or money order to the address below. Do not send cash. Checks must be made out to your Property Name. Check with your property manager if you have any questions.

NeighborWorks New Horizons
c/o Property Management
235 Grand Ave
New Haven, CT 06513

Request a Work Order

Have a maintenance request? Submit a work order and our maintenance department will be in touch with you. Report all work orders by calling 1-866-623-0416, available 24/7.

Report a Complaint

Did we miss something? Report a complaint to Jenny Bermeo by calling 203-562-4514 x 140 or emailing

Suggestion Box

Know how we can improve? Tell us by calling Yves Galliote at 203-562-4514 x127 or emailing

Property Managers

Director of Property Management, 203-562-4514 x 143
New Way Horizons, New Haven
Hubbard Woods, Guilford
Branford Interfaith, Branford
Canterbury Gardens, New Haven
Highwood Apartments, Hamden
Richard St Apartments, New Haven
Fair Haven Scattered Site, New Haven
Winter Grove, Southington CT
Willow Street Mutual Housing, Waterbury
Union School, West Haven
Ferry Street, Fair Haven/New Haven
St. Paul’s Commons, Bridgeport
Liberty Pointe, Milford
Richard St Apartments, Fair Haven/New Haven
Hill Developments, New Haven

WENDY AU, 203-562-4514 x114

Liberty Place, Clinton

FELICIA MELVIN, 203-999-7511


ANNE PELLETIER, 203-444-5825

Spruce Meadows, Stonington

Resident Services Coordinators

ELLA MAUHS, 860-276-0555

Winter Grove, Southington CT

IVETTE HERNANDEZ, 203-562-4514 x139

Elias Howe, Bridgeport, CT
St. Paul’s Commons, Bridgeport, CT

MARILYS LUGO, 203-562-4514 x133

New Haven Sites

  • Upcoming Events

    1. Homebuyer Education Class

      October 26 @ 8:30 am - 4:00 pm
    2. Medicare Open Enrollment

      October 30 @ 9:00 am - 1:00 pm
    3. Medicare Open Enrollment

      November 6 @ 9:00 am - 5:00 pm
  • Youth Programs

  • Classes

  • Resident Councils

  • Recent Posts

  • NeighborWorks Week Gallery

On-Site Office Hours

537, 545 Sherman Parkway, New Haven CT; M, F 9-2

730 George Street, New Haven, CT; M-F, 9am-2pm

210 Davenport Ave., 520-524 Howard Ave.,
139-174 Rosette, 198-208 Putnam, 4-34 Hurlburt St.,
New Haven, CT; M-F, 9am-2pm

63 Kirkham St, Branford CT; Tues. 9-2

100-102 So. Broad St., Pawcatuck, CT; M-F 9am-2pm

Noble Ave. & 412 Summerfield Ave., Bridgeport, CT; M-F, 9am-3pm

203 Willow Street Waterbury CT; M, Th, F 9-5; W 11-7

491 Darlington St., Southington, CT; M-F, 9am-2pm

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